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Kinetic Customer Support

Here for you for every move, tech issue, and upgrade.

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Order New Services

I am looking for new Kinetic services.

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Tech Support & Billing

I am an existing customer looking for account help.

Order service today!

Popular Kinetic Packages

Keep your life moving with services from Kinetic Communications and surf, stream, and talk whenever you want, however long you want. With fast speeds and unlimited internet data and calls, you won’t need to stop or slow down ever again.

3-Year Price Guarantee
100 Mbps
Starting at
$
24.99/mo

for 12 months, then $49.99/mo

  • Online shopping

  • Email

  • Social Media

  • Save an extra $20/mo when you bundle with AT&T Wireless*

  • Basic video streaming

100 Mbps + Kinetic Voice
Starting at
$
49.99/mo

for 3 years with AutoPay

  • ​3-year price guarantee

  • Basic video streaming

  • Online shopping

  • Email

  • Unlimited nationwide calling

How to Contact Kinetic Customer Service

Need help with online orders, billing and payments, tech support, phone service repairs, moving, or upgrading your current plan? Kinetic Customer Service will put you in touch with the right department. Check out our hours of operation below and call us at:

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Confirm availability near you
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Go over speeds & pricing
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Get plan recommendations
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Ask about plan details
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Get qualified for offers
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Schedule installation
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Kinetic Loves Its Customers

Thank you for choosing Kinetic for your internet. Our friendly customer service representatives are here to help!

  • Billing
  • Tech support
  • Moving your internet to a new location
  • Upgrading to Gig internet
  • Bundling your internet with other Kinetic services

Bundle Kinetic services for as low as $49.99/Mo

Explore the Best of Kinetic

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Kinetic Voice or Home Phone

Stay connected to loved ones with unlimited calls to the US, American Samoa, Northern Mariana Islands, Guam, Puerto Rico, and the US Virgin Islands.

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Availability

Discover which Kinetic services are available near you. Simply enter your zip code below or call 1-833-815-1183.

Frequently Asked Questions

How do I order a new service from Kinetic?

To order internet service, contact Kinetic customer service at 1-833-815-1183. Your agent will answer your questions, recommend plans if needed, and help schedule your installation.

How do I contact Kinetic Customer Service?

Call Kinetic customer service at the number below to get in touch with a customer service representative.

What is the number to order new service from Kinetic?

The Kinetic customer service phone number for ordering new service is 1-833-815-1183.

Does Kinetic require a contract?

Kinetic Internet does not require a contract—you can select a month-to-month plan and cancel anytime. TV partner services have different contract requirements. Call the number below to inquire about a specific service or order Kinetic new services.